Return + Exchange Policy

We want you to love your cinder + salt swag, but if for any reason you're unhappy with your purchase, or if you require a different size or style, we welcome both returns and exchanges.

Returns are accepted within 30 days, and must be in their original condition with no signs of wear and tear. All sales are final on sale items.

Exchanges are accepted within 90 days, and must be in their original condition with no signs of wear and tear. If exchanging by mail, a replacement will be mailed once we have the original in hand. You'll be responsible for getting the exchange back to us unscathed, but cinder + salt will happily cover the shipping for the new item. #omgstopit!

We do not accept returns on custom-made or sale items. However, if you receive your order and have any concerns, please get in touch and we will do our best to work out a solution with you.

Click here to begin the return process.

Please ship your items back to us and be sure your name or order number is clearly marked on, or within, the package.
cinder + salt
115 Water St
Southington, CT 06489
If you are returning your order due to defect or incorrect shipment, please keep an eye out for an email from our team with return instructions.