Return + Exchange Policy
We want you to love your cinder + salt swag, but if for any reason you're unhappy with your purchase, or if you require a different size or style, we welcome both returns and exchanges.
Returns are accepted within 30 days, and must be in their original condition with no signs of wear and tear. All sales are final on sale items.
Exchanges are accepted within 90 days, and must be in their original condition with no signs of wear and tear.
If exchanging by mail, a replacement will be mailed once we have the original in hand. You'll be responsible for getting the exchange back to us unscathed, but cinder + salt will happily cover the shipping for the new item. #omgstopit!
We do not accept returns on custom-made or sale items. However, if you receive your order and have any concerns, please get in touch and we will do our best to work out a solution with you.
cinder + salt returns
115 Water Street
Southington, CT 06489